This article will provide the names of the email triggers you need to access to edit the email sent to delegates.
Where to find trigger emails:
To access head to the Event Website Module -> Marketing module -> Notifications -> Trigger Notifications
How to edit content for trigger emails:
- After following above path, click the black ‘Actions’ button on the right hand side for each Trigger notification that you want to edit the content for. Click the orange ‘Edit’ button
How to change the trigger email banners:
- Event website module à (ensure you select the right event in the drop down on the top right) à Tenants à Actions à Edit à Tenant Styling & Appearance section: Email Header Colour & Email Footer Colour
To find the specific email trigger, you can control or commend 'F' and search for the command line provided below each email trigger.
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Registration Type : Single
Cart/order is free? -> YES
Mandatory
- cart_48_hours_reminder
- pass_code_token
- registration_cancellation
- order_refund_receip
Payments First
1. API mails invoice to user with registration_payment_first_credit_card_paid_forms_incomplete
2. API mails invoice to user with registration_payment_first_free_paid_forms_complete
Subject Line:
1. Payment received for {{event_name}}
2. Registration complete for {{event_name}}
Forms First
1. API mails invoice to user with registration_forms_first_credit_card_paid_forms_complete
Subject Line:
1. Registration confirmation for {{event_name}}
Registration trigger email types to review (and update if required) if form-first is selected as registration strategy and the event is complimentary:
- registration_payment_first_free_paid_forms_incomplete
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Cart/order is free? -> NO
User chooses payment type -> Invoice
Forms First
1. API mails invoice to user with registration_forms_first_invoice_unpaid_forms_complete
2. API mails invoice to user with registration_forms_first_invoice_paid_forms_complete
Subject Line
1. Registration for {{event_name}}
2. Payment confirmation for {{event_name}}
Payment First
1. API mails invoice to user with registration_payment_first_invoice_unpaid_forms_incomplete
Subject Line:
1. Registration started for {{event_name}}
Scenario
Admin Approves Invoice Payment First
1. API mails invoice to user with registration_payment_first_invoice_paid_forms_incomplete
2. API mails invoice to user with registration_payment_first_invoice_paid_forms_complete
Subject Line:
1. Payment received for {{event_name}}
2. Payment confirmation for {{event_name}}
User Completes Forms First
1. API mails invoice to user with registration_payment_first_invoice_unpaid_forms_complete
2. API mails invoice to user with registration_payment_first_invoice_paid_forms_complete
Subject Line:
1. Registration completed for {{event_name}}
2. Payment confirmation for {{event_name}}
User chooses payment type -> Credit Card
Forms First
1. API mails invoice to user with registration_forms_first_credit_card_paid_forms_complete
Subject Line:
1. Registration confirmation for {{event_name}}
Payment First
1. API mails invoice to user with registration_payment_first_credit_card_paid_forms_incomplete
2. API mails invoice to user with registration_forms_first_credit_card_paid_forms_complete
Subject Line:
1. Payment received for {{event_name}}
2. Registration confirmation for {{event_name}}
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Registration Type : Group
User chooses payment type -> Credit Card
Email Trigger
1. API mails invoice to user with group_registration_invoice_paid
Subject Line:
1. Payment receieved for {{event_name}}
User chooses payment type ->
Invoice
Email Trigger
1. API mails invoice to user with group_registration_invoice_unpaid
Subject Line:
1. Payment required for {{event_name}}
Both will flow through to the below:
Email Trigger
1. API mails invitations to registrants with group_registration_invite
Group registration payment type -> Credit Card
Email Trigger
1. API mails invoice to invited user with registration_forms_first_credit_card_paid_forms_complete
Subject Line:
1. Registration confirmation for {{event_name}}
Group registration payment type -> Invoice
Admin Approves Invoice First
1. API mails invoice to invited user with registration_payment_first_invoice_paid_forms_incomplete
2. API mails invoice to user with registration_payment_first_invoice_paid_forms_complete
Subject Line:
1. Payment received for {{event_name}}
2. Payment confirmation for {{event_name}}
User Completes Form First
1. API mails invoice to invited user with registration_payment_first_invoice_unpaid_forms_complete
2. API mails invoice to invited user with registration_payment_first_invoice_paid_forms_complete
Subject Line:
1. Registration completed for {{event_name}}
2. Payment confirmation for {{event_name}}
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